FAQs

Frequently Asked Questions

Who are we?

We are a company with a passion for high quality clothing, that’s designed and made in Australia.
Where are we located?

Our head office is based in Perth, West Australia, however we are looking at expanding this interstate and internationally as the company grows.
Do you have retail locations?

Yes FA CONCEPT STORE 840 Wellington Street, West Perth WA 6000 (08) 9221 0020

What types of fabrics do we use?

We have a variety of fabric’s depending on the product for our shirting we use light Egyptian cotton and Japanese linen, whilst for our polos we use 180 gms pique cotton, all our fabrics are specifically selected for their breathability in warm summer weather
Where are the products manufactured?

All of our products are designed and made in Australia.
How should I care for my digby by digby product’s?

Thank you for asking. All our products come with specific care instruction labels depending on the fabric. Please follow these accordingly. If you have any questions regarding this feel free to contact us directly.

Can you ship worldwide?

Yes, contact us directly if you have any questions or difficulties during checkout.
What Shipping options do I have?

Currently we will be shipping Australia wide with local postal services. For international orders or more information please contact us directly.
What is your return policy?

If you are unhappy with your product for whatever reason, contact us directly and we will endeavour to rectify the issue.